Study: customers “impossible to please”
Yes, and the study is mine; I am conducting it this week and have collected mountains of data:

That’s my younger son Ri-chan, scolding me for not serving him his lunch quickly enough.
I’m home at his command between 6AM - 8PM while my wife is attending a workshop in another town, all week long. Not only he is impossible to please, he’s also making sure I don’t get to think, blog, or otherwise act on my stuff.
Talk to you next week.
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Telecoms CRM, CEM and User Experience 2008



Nice photo - he really looks demanding
Thanks
Yup, here’s the ultimate Customer 2.0 