notes and views on crm, social media, and the human side of information technology

Study: customers “impossible to please”

Yes, and the study is mine; I am conducting it this week and have collected mountains of data:

That’s my younger son Ri-chan, scolding me for not serving him his lunch quickly enough.

I’m home at his command between 6AM - 8PM while my wife is attending a workshop in another town, all week long. Not only he is impossible to please, he’s also making sure I don’t get to think, blog, or otherwise act on my stuff.

Talk to you next week.

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2 Responses to “Study: customers “impossible to please””

  1. Guido Oswald on May 16th, 2008

    Nice photo - he really looks demanding ;-)

  2. Tomas Kohl on May 16th, 2008

    Thanks :-) Yup, here’s the ultimate Customer 2.0 :-)

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