notes and views on crm, social media, and the human side of information technology

Downtime

[Filed under Service Announcements] Apologies for the unexpected downtime, apparently my hosting company, A2hosting.com, accidentally suspended my account during a scheduled migration this weekend.

Usually, I would be considering an immediate switch to another provider, just becauses I am angry and because I can, but this time, I won’t. I submitted a ticket with them 2 hours ago, and just got a reply with an apology and explanation - all systems running now. Good to see working customer service.

Actually, I should even be grateful for the blackout since it reminded me that my domain needs a yearly renewal. Shame to you, ev1servers.net (my domain provider), for not notifying me in advance - I shouldn’t have to remember this kind of stuff!

September 4, 2007 | Filed Under Asides & Off-topic, Me & You, But Mostly Me 

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