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notes and views on crm, social media, and the human side of information technology

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  Notes and views on CRM, open business models, and what the Web means for customer relationships. [more]

• Speaking at:

  • IIR's Mobile CRM, Bupadest, Dec 2008
  • Telecoms CRM, CEM and User Experience 2008
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On Presenting Naked

Garr Reynolds gave an apparently wonderful presentation on Presenting Naked. Wish I could be there. Make sure to peruse the handout and photo gallery that accompany the post. I have browsed a number of inspiring blogs dedicated to presenting - as I am somehow lacking in this department - and his is incredibly useful and fun to read.

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